10 a.m. to 4 p.m.
A: One year from the date of purchase. However, if you renew before your membership expires, your new year of membership begins on your original anniversary date, not the date you renew.
A: Call Detroit Zoological Society Membership Services at (248) 541-5717 and press 3 or contact us by email at email@example.com.
A: The card will take two-to-three weeks to arrive. If you purchase your membership onsite at the Detroit Zoo you will receive your card upon completion of the transaction.
A: Yes, attached to your confirmation email is an “E-Card” that can be used as a temporary card until you receive your new card in the mail.
A: If you are charged (on the same day) parking prior to entering the Zoo or purchasing your membership, save your receipt and before the end of the day turn it in for reimbursement towards a membership.
A: Yes, memberships are tax deductible to the extent provided by law. Consult your tax adviser for details.
A: Yes, only guests listed under a Detroit Zoological Society membership can receive 50% off admission at zoos listed on our reciprocal list. Please see the Reciprocal List of Zoos. This does not include special events.
Under AZA guidelines, participating institutions located in close proximity are not required to offer free or discounted admission to each other’s members. In accordance with this, the Detroit Zoo does not offer a reciprocal benefit to Toledo Zoo members.
A: Yes, if your membership is with a zoo or aquarium on our reciprocal list you will receive 50% off admission to the Detroit Zoo. Parking is $8 per vehicle.
A: Yes, click here to join or renew.
A: Call Membership Services at (248) 541-5717 and press 3 or email firstname.lastname@example.org
A: Beginning March 1, 2021, all misplaced, new, and renewing members will now receive a digital membership card sent to the email address you provide. Please contact us at email@example.com or (248) 541-5717 and press 3 for more information.
A: Memberships are non-transferable and identification is required at the gate.
A: Yes, please stop by the Main admissions gate or Membership Services office with a photo ID and we will issue a temporary day pass.
A: Everyone exiting at the front of the Zoo must exit through the exit gate. The Rackham Fountain Entrance – located at the end of the 10 Mile Road parking lot – is another option for Members to enter or exit.
A: No, but Members receive free daytime parking during public hours and Wild Summer Nights concerts. Event parking is additional.
A: No, but Members do get a discount at Zoofari Market, Arctic Outpost and the Drake Passage Gift Shop.
A: The Nanny/Caregiver add-on is to be used in the absence of the primary adult Members to accompany children. In the case of a Member with disabilities, the caregiver will be allowed to accompany the primary adult Member(s) if needed for care of the individual with disabilities. Up to three Nanny/Caregivers may be listed. This add-on cannot be purchased online. It must be purchased on-site at the Detroit Zoo. Please go to the Membership office, Membership Sales Booth or Rackham Fountain Entrance.
A: All Members’ names must be listed on a membership; therefore, it is rare that a group home fits within our membership categories. We can offer a reduced admission rate through group reservations. Call (248) 541-5717 ext. 3300.
A: The most common mistake is not filling in all the boxes on the online form. In particular, the children’s birth years must be filled in. Begin by checking to see that all of the boxes are complete. If you are still having trouble please call Membership Services at 248-541-5717 and Press 3.
A: You can visit our website at detroitzoo.org, call Membership Services at (248) 541-5717 and press 3 or stop by the Membership Services office during your next visit to the Detroit Zoo.