9 a.m. to 6 p.m.
Domestic animals may present a risk of disease transmission to other animals and are not allowed in the Detroit Zoo or the Belle Isle Nature Center unless providing assistance as a service animal to a guest. Domestic animals can also be distracting to the animals that live at the Zoo and may pose a problem for guests who may not welcome their interaction.
The Detroit Zoological Society (DZS) strives to provide a welcoming environment for a diverse audience on both campuses. If you plan to arrive with a service animal at the Detroit Zoo or Belle Isle Nature Center, please note that upon arrival, a member of the Park Safety team will welcome you and ensure that your service animal is qualified under the current American Disability Act guidelines. Then you will be issued a bandana to indicate that your service animal has been approved and is allowed on grounds. The bandana will be collected upon your departure. Each guest with a service animal will also be given a small collapsible water bowl for the animal’s comfort and a pet waste collection bag for convenience. The DZS staff members at each entrance will also advise you of the areas service animals are not permitted (e.g., the Australian Outback Adventure and Free-Flight Aviary at the Detroit Zoo and the Deer Encounter at the Nature Center) and let you know how to reach staff if any assistance is needed.
Applicable service animals are limited to dogs and in some cases, miniature horses. Bona fide service animals are allowed to enter the Detroit Zoo and Belle Isle Nature Center to provide assistance to guests in accordance with applicable federal, state and local regulations. Service animals must meet the following conditions:
Service animals are not allowed in the following areas of the Detroit Zoo as their presence may threaten the health or safety of guests and/or animals or disrupt the operation of the Detroit Zoo:
Service animals in training will be allowed in the Detroit Zoo and Belle Isle Nature Center subject to the following conditions:
Service animals that do not meet the above criteria, or otherwise threaten the health or safety of other patrons and animals, will, be denied access to, or removed from, the Detroit Zoo or Belle Isle Nature Center. The guardians or owners of service animals who are denied access or removed from the premises may still enter the Detroit Zoo or Belle Isle Nature Center without the service animal. The Society cannot allow animals of any kind to be left unaccompanied in an automobile in a Zoo parking area.
Contact us with questions about the Service Animal Admittance Policy.
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