Contact the Zoo

Please search for your question below. If you can’t find the answer you’re looking for please fill in the Questions, Suggestions or Comments form, and we’ll get back to you as quickly as possible.

Find the answer to your question.

Do I need to purchase tickets in advance before visiting the Zoo?

I am having difficulty purchasing a membership on your website. What should I do?

How do I cancel my tickets to visit the Zoo? Can I get a refund?

Questions, Suggestions or Comments?

We want to hear from you! We appreciate any and all questions, suggestions and comments — positive or negative. Thank you!

Address
8450 W. 10 Mile Road, Royal Oak, MI 48067

Give us a call
If you prefer to give us a call, you can reach us at (248) 541-5717.

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Contact the Zoo

Find the answer to your question.

Do I need to purchase tickets in advance before visiting the Zoo?

I am having difficulty purchasing a membership on your website. What should I do?

How do I cancel my tickets to visit the Zoo? Can I get a refund?

Questions, Suggestions or Comments?

For direct assistance please contact one of our departments.

Food and Retail

Sponsorship

Events

Education

Groups

Careers

Guest Experiences