Reservations

Before making your reservations, please review our new safety guidelines here.

All guests and members visiting the Detroit Zoo, ages two and older, are required to have reservations. In an effort to maintain physical distancing among guests, the DZS will be limiting capacity within the Zoo over the 125 acres. Reservations can be made up to two weeks in advance. Reservations will be limited to 6 people per order.

Members will only be able to make reservations for the people currently listed on their membership. Due to limited capacity, we ask that members only book a reservation once every two weeks to allow other members the opportunity to visit.

  • Member Reservations

    Already a member?

    Schedule your visit today

    Book Reservation

  • Public Reservations

    $14-19 Adults (19 years – 64)

    $10-15 Children (2 years – 18)

    $10-15 Seniors (65+)

    $8   Parking

    Buy Reservation

  • Cancel My Member Reservation

    Members can fill out the form below or email info@dzs.org to cancel reservations. Please be sure to provide your order confirmation number.

    All ticket purchases are non-refundable. Visitors purchasing general admission tickets will be required to pay a change fee per ticket to visit the Zoo on a different date.

  • Detroit Zoo Safety Guidelines & Updates

    Please check this page often for updates.

    We are excited to welcome you back to the Detroit Zoo! Our goal is to provide a great Zoo experience in an environment that is as safe as possible for all. To maintain the health and safety of our guests, staff and endangered animals, there are a few safety guidelines and updates we would like you to review prior to your arrival. Thank you for doing your part!

    Book Reservations    FAQs

    MASK POLICY

    • Unless otherwise prevented by a medical condition, the Detroit Zoological Society requires that all guests 5 and older wear a mask at all times while at the Zoo.
    • We all have a shared responsibility to keep guests, volunteers, staff and the animals who live here safe. Guests who do not comply with the Detroit Zoo’s policies may be escorted from the Zoo.
    • Face masks must fit properly and securely cover your mouth and nose. Face masks with vents or valves are not permitted as they do not help prevent the spread of the virus, according to the CDC. Face shields are not accepted as substitutes for masks, but they may be worn as an added layer of protection.
    • Face masks are for sale at the Detroit Zoo’s Zoofari Market.
    • Guests may temporarily remove their masks when they are eating and drinking.
    • As individuals infected with Covid can often be “asymptomatic” and still spread the virus, we encourage individuals who cannot wear a mask to rethink their Zoo visit.
    • In order to protect other guests, staff and volunteers, guests who cannot wear a mask should minimize their time in indoor spaces, and must maintain at least six feet from other guests, staff and volunteers while outdoors.
    • Enjoy our weekly Zooper Hero posts on the Detroit Zoo’s Facebook page featuring guests of all ages sporting their masks. Share your picture with us from your last visit to the Zoo for a chance to be featured!

    It is our goal to make the Zoo experience one that is safe for our visitors, staff and animals. Let’s work together.  Please be respectful, help each other and help protect the endangered animals.

    YOUR MEMBERSHIP

    If you would like to purchase or renew a membership, click here.  Please note: Temporarily, due to the pandemic and capacity limits within the Detroit Zoo, purchasing a membership does not guarantee you will be able to select any time and date to visit. While you may see openings for general admission tickets, membership slots may not be available for those same dates and times. General admission tickets are available in order to give people who may not be able to afford a membership a chance to visit. Please check back often, as we continue to open up date and time slots for members each day.

    BEFORE YOU ARRIVE

    -All guests are required to schedule their time slot on our website prior to their visit so that we can maintain capacity limits and ensure touchless transactions. Reservations can be made up to two weeks in advance and can be booked here. In addition to member reservations, general visitor ticket reservations are also open. At this time, members will only be able to make reservations for the people currently listed on their membership. Due to limited capacity, we also ask that members only book a reservation once every two weeks for the time being to allow other members the opportunity to visit. A limited number of general admission tickets will also be available at the gate each day with pricing of $15 per child or senior, and $19 per adult.

    -The DZS is limiting capacity at the Detroit Zoo over our 125 acres. We will be closely monitoring the situation and decide when to increase capacity limits in the days and weeks ahead.

    -After scheduling your visit, you will receive an email with your digital ticket, safety details and a digital map, as the Zoo will not be providing paper maps. Please check your spam folder if you do not receive your tickets after making a reservation. While in the Zoo, you are expected to observe the DZS’s safety practices, which follow mandates and guidelines from the state, county, Centers for Disease Control and Prevention, World Health Organization and other experts. They are posted throughout the Zoo and include wearing face coverings, following posted routes of circulation, maintaining physical distancing and adhering to personal hygiene requirements.

    -Please plan to show your ID, membership card (if applicable) and digital, or printed, timed ticket receipt and parking receipt at the Zoo admission booth.

    AS YOU ARRIVE

    -Due to the pandemic, the members-only entrance at Rackham Fountain is temporarily closed. All guests must enter through the main admission gates at the front of the Zoo.

    -Parking is available in the surface lots and only the ground level of the parking structure so you won’t need to touch elevator controls or stair rails.

    -When you arrive at the entry booths, expect single-line queuing with physical distancing markers. We ask that you maintain at least 6 feet between groups or individuals.

    -Please show your ID and membership card (if applicable) before presenting your digital or printed timed ticket to the booth attendant, who will scan it.

    AROUND THE DETROIT ZOO

    -Enhanced cleaning procedures are in place. You may notice our Clean Team disinfecting areas regularly around the Zoo.

    -Keep an eye out for visual markers to help you maintain the proper 6-foot distance from other individuals and groups at habitats, and other signage reminding you of safety guidelines.

    -Utilize the accessible hand sanitizing and handwashing stations located at the entry booths and throughout the Zoo.

    -Explore Zoo Treks for information about the animals and the habitats.

    -Visitors are strictly prohibited from feeding any animal at the Detroit Zoo. Animals have specialized and nutritionally balanced diets, and throwing food and other objects into habitats risks their health and safety. Guests who violate this rule will be escorted from the Zoo.

    -Please pay attention to the signs around the Zoo alerting you to any temporary closures as well as all the safety guidelines:

    • EXPERIENCE UPDATES: All outdoor areas of the Zoo are accessible with the exception of the playgrounds, the Red Panda canopy walkway, prairie dog bubbles, and giraffe viewing deck. However, all animals are viewable from regular public pathways. Effective immediately, all indoor spaces, except restrooms, Buddy’s Pizza, Great Lakes Coffee and Zoofari Market, are temporarily closed. To help keep guests, staff and animals safe during this period of increasing COVID infections, we require all guests 5 and older to wear a mask at all times and everywhere in the zoo, unless otherwise prevented by a medical condition.
    • RESTROOMS: Restrooms have exterior doors propped open. Attendants are monitoring capacity limits and disinfecting the restrooms regularly. Every other toilet stall or urinal has been closed to ensure guests maintain physical distancing in restrooms.
    • FOOD AND GIFT OPTIONS: Buddy’s Pizza is open daily with outdoor seating that allows for physical distancing of at least 10 feet between groups. The Great Lakes Coffee Roasting Co. is open during Wild Lights only. The Zoofari Market is open and online ordering is also available. Credit or debit cards are strongly preferred as means of payment to reduce transmission risk of handling cash.

    WHEN YOU LEAVE THE DETROIT ZOO

    -Please dispose of your gloves, masks and other personal items in the proper waste receptacles.

    EVENTS & CAMPS

    Most public events are canceled or postponed for the time being. The Detroit Zoological Society is utilizing virtual opportunities for engaging the community, including virtual events and remote learning programs. Due to health concerns and limited staffing, Safari Camps are cancelled this year. To move a camp reservation to next year, donate a reservation to DZS or receive a full refund, contact Customer Care at info@dzs.org or 248-541-5717 ext. 3304. Check out Virtual Ventures for free self-paced virtual camps including exciting animal-related content, expert interviews, hands-on activities, and much more.

    ANIMAL CARE

    Knowledge regarding potential susceptibility of animals to COVID-19 continues to emerge, and DZS protocols adapt to include new information as it is available. We are taking proactive measures to limit any potential risk to animals who live at the Detroit Zoo as we continue to properly care for them. The DZS staff is wearing personal protective equipment while caring for certain species. It is now known that lions and tigers in one U.S. zoo have contracted COVID-19 infections. In addition, current understanding of potential susceptibility of other species in zoos to infection by COVID-19, based on a number of academic studies of this and related viruses, suggests that they may be susceptible. Guests may notice a few temporary barriers in areas that might present a risk of transmission of COVID-19 from a guest to an animal. We appreciate your cooperation and understanding as we work to keep the animals at the Zoo healthy.

    COVID-19 WARNING

    The safety protocols and reopening information were developed after reviewing scientific data, consulting with health experts, local officials and other zoos around the world. As a visitor, you are required to follow all of the safety guidelines established by the Detroit Zoological Society. COVID-19 is a new disease that is highly contagious and can cause severe illness and even death. Older adults and people who have underlying illnesses may be at greater risk for severe illness if they contract COVID-19, according to the Centers for Disease Control and Prevention. There is still a risk of becoming infected with COVID-19 while in outdoor areas with other people, though it has been established that viruses do not, in general, survive sunlight/UV radiation for very long. When you visit the grounds of the Detroit Zoo, or any other public place, you are accepting there is a risk of exposure to COVID-19.

    To limit the spread of COVID-19, everyone must share the responsibility of following safety guidelines to help keep themselves and others safe. When you make the choice to visit the Detroit Zoo, you represent that you are not experiencing COVID-19 symptoms, have not tested positive for COVID-19 within the last two weeks and have not been in direct personal contact with someone who has tested positive for COVID-19 within the last two weeks. While in the Zoo, you are expected to observe the DZS’s safety guidelines that are derived from the CDC, WHO and other experts. They are outlined above and posted throughout the Zoo and include wearing face coverings, following posted routes of circulation, physical distancing and adhering to sanitization requirements.

    The reopening information and detailed safety protocols listed here will be constantly reviewed and revised. Please check back often for updates. We appreciate your understanding and cooperation as we work to bring YOU back to the Zoo.

  • Frequently Asked Questions
    Do I need a reservation to visit the Detroit Zoo?

    Yes, all visitors (ages 2 and up) are required to have a reservation prior to their visit in order for us to maintain capacity limits within the Detroit Zoo.

     

    Do I have to wear a face mask when I visit?
    • Unless otherwise prevented by a medical condition, the Detroit Zoological Society requires that all guests 5 and older wear a mask at all times while at the Zoo.
    • We all have a shared responsibility to keep guests, volunteers, staff and the animals who live here safe. Guests who do not comply with the Detroit Zoo’s policies may be escorted from the Zoo.
    • Face masks must fit properly and securely cover your mouth and nose. Face masks with vents or valves are not permitted as they do not help prevent the spread of the virus, according to the CDC. Face shields are not accepted as substitutes for masks, but they may be worn as an added layer of protection.
    • Face masks are for sale at the Detroit Zoo’s Zoofari Market.
    • Guests may temporarily remove their masks when eating and drinking.
    • As individuals infected with Covid can often be “asymptomatic” and still spread the virus, we encourage individuals who cannot wear a mask to rethink their Zoo visit.
    • In order to protect other guests, staff and volunteers, guests who cannot wear a mask should minimize their time in indoor spaces, and must maintain at least six feet from other guests, staff and volunteers while outdoors.
    • Enjoy our weekly Zooper Hero posts on the Detroit Zoo’s Facebook page featuring guests of all ages sporting their masks. Share your picture with us from your last visit to the Zoo for a chance to be featured!
    Does purchasing a membership automatically guarantee me a specific reservation at the Detroit Zoo?

    Temporarily, due to the pandemic and capacity limits within the Detroit Zoo, purchasing a membership does not guarantee you will be able to select any time and date slot to visit. While you may see openings for general admission tickets, that may not necessarily mean membership slots are available for those same dates and times. General admission tickets are available in order to give people who may not be able to afford a membership a chance to visit. However, we continue to open up date and time slots for members each day.

    Why are there general ticket slots available?

    General ticket admission is currently available because we don’t want to exclude anyone from visiting who may not be able to afford a DZS membership. Each day, we open up more date and time slots for members. You will be able to visit your Detroit Zoo, we just ask that you check detroitzoo.org/reservations often.

    If I’m a member, can I book more than one reservation at a time?

    Currently, we’re asking members to only make a reservation once every two weeks in order to give other members the chance to visit.

    Can I make a reservation in person?

    All guests are required to make an advance reservation prior to their visit. If you need reservation assistance, please contact us at info@dzs.org or call 248-541-5717. Please be advised we are experiencing high traffic on our reservation site and through our call center. Please try again if you have issues. Thank you for your patience as we do our best to support all of our members and guests. A limited number of general admission tickets will also be available at the gate each day with pricing of $15 per child or senior, and $19 per adult. The best way to guarantee your Detroit Zoo visit is to book your visit in advance online.

    Do I have to show up for my selected time and date slot?

    Please only make a reservation for a day and time you are planning to come. Unfortunately, we have a high percentage of members who are not showing up for their reservations, which is preventing other members from visiting.
    Visitors purchasing general admission tickets will be required to pay a change fee per ticket to visit the Zoo on a different date.

    How do I cancel my reservation?

    Members can fill out the form here or email info@dzs.org to cancel reservations. Please provide your order confirmation number.

    All ticket purchases are non-refundable. Visitors purchasing general admission tickets will be required to pay a change fee per ticket to visit the Zoo on a different date.

    Can I enter through the member-only entrance?

    Due to the pandemic, the members-only entrance at Rackham Fountain is temporarily closed. All guests must enter through the main admission gates at the front of the Zoo.

    When will the rides and attractions be open?

    At this time all rides and attractions are temporarily closed and will reopen in phases. Check detroitzoo.org/health for updates.

    What are the dining and gift options available?

    Buddy’s Pizza is open daily with outdoor seating allowing for physical distancing of at least 10 feet between groups. The Great Lakes Coffee Roasting Co. is open weekends only. The Zoofari Market is open, and online ordering is also available. Credit or debit cards are strongly preferred as means of payment to reduce transmission risk of handling cash.

    Is the Giraffe Encounter open?

    For the safety of our animals, the Giraffe Encounter is temporarily unavailable.

    Will convenience rentals be available?

    Currently, convenience rentals are unavailable due to the public health crisis.

    Where can I find your full list of safety guidelines?

    You can read the current safety guidelines at detroitzoo.org/health. We are updating the page often.

    Can I find out which habitats are open prior to my visit?

    Yes, check out Zoo Treks to find out which habitats and indoor areas are currently open.

    Why aren’t visitors allowed to feed the animals?

    Visitors are strictly prohibited from feeding any animal at the Detroit Zoo. Animals have specialized and nutritionally balanced diets, and throwing food and other objects into habitats risks their health and safety. Guests who violate this rule will be escorted from the Zoo.

    Is the Polk Penguin Conservation Center temporarily closing for repairs?

    The Polk Penguin Conservation Center is expected to reopen in winter 2020.

    Can I bring my own food/picnic?

    Yes, you can bring in your own food, non-alcoholic beverages and cooler. Grilling on Zoo grounds is prohibited. We have a large number of picnic tables throughout the Zoo for guest use, some of which are under tents. Feel free to sit at any that are not reserved.

    Can I bring my dog/pet?

    For the safety of your pet and our animals, pets are not allowed on Zoo grounds.

    Are you open during certain holidays or in the winter?

    The Detroit Zoo is open 362 days a year; we are only closed on Thanksgiving, Christmas and New Year’s Day. Starting in October we switch to our winter hours (10 a.m. to 4 p.m.).

    I would like to have an event at the Zoo. How do I get information?

    We offer a large variety of unique opportunities for private events. Please visit here for more information.

    Can I rent an animal? Can I touch an animal?

    Zoo animals are cared for by specially trained keepers who, in most cases, do not come in direct contact with them. So while it isn’t possible for anyone to pet a Zoo animal or volunteer to work with them, we do have a couple of suggestions. Also, our WildLife Preserver’s “Adopt-an-Animal” program allows you to make a donation in someone’s name. It is a symbolic adoption – the donation will be used for the care of that animal – and he or she will receive a certificate and information about the animal they love.

    How long does it take to walk around the Zoo? How far is it?

    The Zoo is 125 acres. If you walk all the primary pathways on the main route, it is a 1.7-mile trip. Adding in smaller paths increases your distance.