Information and Safety
Single and double strollers, wagons, wheelchairs and Electronic Convenience Vehicles (ECV) are available for rent at the Main Train Station (near the front of the park) and at the Africa Train Station (in the far corner of the park when the train is operating). Rented items cannot be taken on the Tauber Family Railroad.
Korman Tadpole PlayVenture
The Korman Tadpole PlayVenture is appropriate for children ages 2 to 5. Children must be supervised at all times. Clothes with drawstring closures, scarves and other neck apparel are prohibited. The PlayVenture is closed during the winter season (November-March), at night and during inclement weather.
In the event of a need for shelter, our staff will direct guests to secure areas. Shelters include all restrooms, the lower level of the Polk Penguin Conservation Center, the Barn, and rhino, lion, giraffe and great ape buildings. When directed to the shelter, please remain inside until staff gives the “all clear” signal.
First Aid/Lost and Found
Please contact any staff member for assistance. Adhesive bandages and sting relief are available at the Park Safety Office (First Aid/Lost and Found) near Rackham Fountain. Pain relievers, antacids, etc., are available in vending machines at certain restrooms.
We advise the use of name tags for small children to facilitate their return to parents or guardians. Please have a designated spot in the Zoo to meet if you and your group are separated. Lost children are taken to the Park Safety Office at the west underpass near Rackham Fountain.
Guests are welcome to bring their own food and beverages into the Zoo. Several picnic areas are available throughout the Zoo. Tables are on a first-come, first-served basis and cannot be reserved. No personal grills or alcoholic beverages are permitted. Please refrain from bringing drinking straws and Styrofoam products into the Zoo. Open fires on the ground are not permitted.
To reserve a picnic site for corporate picnics, family reunions, etc., contact Megan Warren at (248) 336-5805, or firstname.lastname@example.org.
There are several concession stands conveniently located throughout the park (locations open seasonally). Items that are generally available include hamburgers, cheeseburgers, chicken tenders, hot dogs, garden burgers, French fries, pizza, potato chips, soft drinks, frozen beverages, ice cream and coffee. We also have a location with an all-vegan menu. Operated by Service Systems Associates.
Reusable Bottles and Bags
As part of our award-winning Greenprint initiative, the Detroit Zoo no longer sells bottled water, a decision that is keeping 60,000 plastic bottles out of the waste stream annually. Visitors may bring their own water bottles or purchase inexpensive reusable bottles at Zoo concessions, which can be refilled for free at one of 20 filtered-water stations throughout the grounds. Additionally, the Zoo no longer provides plastic bags for gift shop purchases; visitors are encouraged to bring their own bags or purchase wildlife-themed reusable bags at Zoofari Market, Arctic Outpost, Drake Passage Gifts or any of the souvenir stands.